FAQ
Q: Is Nolia Naturals a " Clean Beauty" brand?
A: Yes,Nolia is absolutely meticulous about every aspect of our product formulations, and we make a conscious decision to eliminate ingredients that are proven harmful.
We start by choosing high-quality, ingredients derived from both nature and science. We select only those with proven efficacy, harnessing their regenerative and therapeutic properties to create formulations that nourish natural beauty and the health of your skin.
All of our products are vegan-friendly, cruelty-free as well as 100% free of all parabens, sulfates, phosphates, silicones, and synthetic dyes and fragrances.
Q: Where do we source our ingredients?
We are exceptionally selective about how and where we source ingredients, working only with a very select group of local suppliers who meet our standards, to ensure everything we put into our products is ethically sourced, cruelty-free, and highly effective.
Q: Are our products sustainable?
When it comes to taking care of our skin, it's important to choose products that not only deliver results but also align with our values. That's why sustainable skincare products have gained popularity in recent years. Our products not only provide effective skincare solutions but also prioritize the well-being of our planet.
We only choose where possible ingredients in our products that are ethically and sustainably sourced.
Our products are Eco friendly, which means that you can RECYCLE, and RE-USE our packaging for your own personal interest.
Our product labels are printed by printers who are certified carbon neutral.
All our box packaging is printed by a FSC and PEFC certified printer.
Q: How to use Nolia products?
A: Please read directions on product descriptions.
Q: Are your products only available within South Africa?
A: Yes.
Q: Do you ship to all parts of South Africa?
A: Yes, Please ensure the correct address details have been entered to avoid delays.
Q: How much does delivery cost?
A: Delivery costs are calculated when you enter your shipping details online for delivery, there is no set fee.
Q: I have not received my order, 5 days after placing my order?
A:Keep calm and email us at info@noliaskicare.com and we will do our best to track your parcel.
Q: What to do if I am not satisfied with my skincare products?
A: Send us an email at info@noliaskincare.com, and we will do our best to keep you hooked on Nolia.
Q: What to do if my product color is not the same as my previous purchase?
A: Please note that our products are natural/ plant derived ingredients and color may vary.